Homeless Individuals and Families Information System (HIFIS)

For facilities that provide services to homeless people and those at risk of homelessness, the Homeless Individuals and Families Information System (HIFIS) initiative is a community-driven national information system that:

• supports operations and planning activities with the HIFIS 3 software; and
• collects non-identifying data on homelessness in Canada.

The system helps providers of services to homeless people, researchers, communities, and stakeholders to understand the picture of homelessness across Canada. HIFIS collects shelter-use data from homeless shelters through Data Sharing Protocols and from communities through Community Coordinator Agreements.

HIFIS 3 is a free, easy–to-use, electronic records management system built for providers of services to the homeless population. It assists in daily operations such as registering clients and reporting on shelter use and enables the collection of homeless statistics and data about the population using shelters. The system assists communities with their long-term planning and capacity building to address local challenges.

• Start using HIFIS 3 now: HIFIS 3 Software
• Get help obtaining software and hardware: Digital Inclusion Partnership
• Share homelessness statistics: Building an Information Community
• For Community Coordinators: CC Corner

More information on the HIFIS initiative:

• HIFIS Initiative Background
• Homelessness Partnering Strategy

Contact Us

• Contact HIFIS Initiative
• HIFIS 3 Support Desk